At Twagiye, we know that safety is one of the top priorities for both riders and drivers. We’ve taken a number of steps to ensure that every ride booked through our platform is safe, reliable, and secure. Here’s how we’re keeping you safe.
Driver Screening and Vetting:
All Twagiye drivers go through a thorough background check before they are approved to drive. This includes reviewing driving history, criminal records, and insurance documents. Additionally, all drivers must attend a training session to ensure they understand safety protocols and customer service expectations.
Vehicle Inspections and Maintenance:
Every vehicle in the Twagiye fleet must meet our strict safety standards. This includes regular inspections to ensure that cars are in good condition, insured, and meet all Rwandan transportation regulations.
In-App Safety Features:
We’ve built several safety features into the Twagiye app to protect both riders and drivers. These include:
- Real-Time Ride Tracking: Riders and drivers can track the progress of their ride in real-time.
- Ride Sharing: Riders can share their trip details with friends or family members for added security.
- Emergency Button: In case of an emergency, riders and drivers can use the app’s emergency button to quickly get help.
COVID-19 Safety Measures:
In response to the COVID-19 pandemic, Twagiye has implemented safety protocols to protect both drivers and passengers. This includes regular sanitization of vehicles, mask requirements for drivers and riders, and the option for contactless payments through the app.
At Twagiye, your safety is our priority. Download the Twagiye app today and experience secure and reliable transportation, every time you ride.
